Prepare yourself and your properties for peaks in demand in 2021

We know that travel is likely to recover gradually and at varying rates, reflecting how and when governments are able to accelerate vaccine distribution and relax lockdown rules and social distancing measures. Despite the unpredictability of the current situation, we are still seeing signs of encouraging demand for travel.

We’re working to provide you continuous support in the months ahead, by offering a variety of new resources, solutions and product updates. These will help you:

Plan and prioritise – get started with the all new Messaging API and explore the Reservation Outage Toolkit to create a fail-safe reservation environment
Grow, onboard or switch new properties – our Onboarding Solutions will help ensure your onboarding processes run smoothly
Improve your properties’ performance – read DerbySoft’s success story on how they created a frictionless payment experience
Get information and support – make sure you watch Click. on demand and sign up for research interviews to earn additional programme points


Plan and prioritise

Messaging API

Introducing the all-new Messaging API

The Messaging API enables you to integrate guest communications with your inbox product on any platform. We’ve improved and strengthened the Messaging API using your feedback from the earlier version, so it’s now more robust and easy to integrate. You can get started quickly with clear and helpful documentation.

Learn more


Reservation Outage Toolkit

We’ve created the Reservation Outage Toolkit to help you resolve system outages quickly and reduce reservation failures. Each of these time-saving tools is designed to work in conjunction with the Reservations API to provide you with the intelligence and actionable advice you need to fix problems when they happen - and improve your performance over time. You can sign up for alerts and digests today by updating your emergency contacts. 

Continue reading



Check out our 2021 Product Roadmap

Don’t forget to explore our 2021 Connectivity Product Roadmap, now easily accessible through our new logged-in experience

Join the Connectivity Solutions Deal

Q2 has kicked off, so you can now earn additional programme points by implementing selected API products and features as part of the Q2 Solutions Deal.


Grow, onboard or switch new properties

Introducing Onboarding Solutions

We’ve grouped our essential API products and features to make the process of onboarding new properties to your platform as smooth and efficient as possible. One of these is our new Contracting API, which automates the contracting process for new properties.

Check our Onboarding Solutions

Supply Deal Q2

Join our Q2 Supply Deal

In Q2 our focus will be on helping closed properties become open and bookable again, and start receiving bookings. Through our supply deal, you can earn up to an additional 25 programme points by helping to reopen properties in selected high-demand locations.

Opt-in now


Improve your properties’ performance


Create a frictionless payment experience 

Get inspired by DerbySoft’s success story. They’ve launched a widely requested Connectivity solution to help properties around the world adopt’s hybrid payment virtual credit card product – increasing properties’ visibility and bookings as a result. 

Read their story

Ready-made sales and marketing resources

We’ve created 10 extremely handy email templates you can use to help show customers the value of what you have to offer. Need a presentation deck for your sales team? Reach out and let us know. 

Get started


Explore our Pricing Solutions

A great way for properties to stand out to travellers is to offer rates that are compelling and transparent. We’ve put together a new pricing framework to help you identify the ideal pricing solutions based on your properties’ needs.


Learn more


Get information and support

Click. 2021 videos now on the Connectivity Hub

Missed out on attending Click. 2021? Don’t worry. On the Connectivity Hub, you will find event highlights to get you inspired, informed and ready to make the most of 2021  –  and all its new horizons.


Start watching

Get information and support

Earn points by taking part in research

Your feedback helps us improve the services we offer. Please share your thoughts and suggestions by joining one of our qualitative research interviews. These help us develop products with your needs in mind – while also giving you a chance to earn 3 additional programme points.


Sign up now

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