End the year on a high note with our support

 

The sun may have set on summer, but we’re still supporting you for the rest of the year. Use our solutions to reduce workload, earn up to 50 points with our new pricing deal, read our success story on increasing your occupancy rate and gear up for the high season in the Southern Hemisphere. Also, discover how to benefit from our sponsorship opportunities.

 

We’re working to provide you with continuous support in the months ahead by offering new resources, solutions and product updates.

These will help you:

  • Plan and prioritise – help your properties perform better with our upgraded API solutions and earn up to 50 points
  • Grow, onboard and switch new properties – find out how HotelRunner leverages pricing per guest to increase occupancy rates
  • Improve your properties’ performance – we’re supporting our partners this high season and improving our payment solutions
  • Get information and support – learn how we sponsor industry events to make sure the spotlight that shines on your company is at its brightest

Plan and prioritise

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Reduce reservation fallbacks with our new API update

Give your properties more flexibility and reduce the fallout caused by downtimes, system errors and excess fallback communications. Our latest API update gives you more time to respond to reservations during downtimes. Whether it’s setting up a reservation hold or response codes – or even enabling or disabling modifications after check-in – we’ve got you covered.

Discover the API update

 

 

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Earn up to 50 points by promoting pricing products

As part of the Connectivity Partner Programme (CPP), we announced a new pricing deal designed with your success and your properties’ performance in mind. Register for this deal by 30 November 2022 and promote specific pricing products from 1 October 2022 until 31 March 2023 to earn up to 50 CPP points.

Explore the promotion

 

 

Grow, onboard and switch new properties

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How HotelRunner uses pricing per guest to increase occupancy rates

HotelRunner was one of our first partners to adopt our occupancy-based pricing model to offer pricing per guest in early 2020. Since then, they’ve increased their properties’ satisfaction and overall revenue by allowing them to offer tailored pricing based on the number of people staying in each room or unit. Discover their experience with this feature.

Read the success story 

 

 

Improve your customer performance

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Supporting you during the high season

Thank you for everything you did to help make this summer a success. Now we're focusing on the Southern Hemisphere, and other parts of the world, where searches on our platform have risen by almost 50%. See how we plan to help partners capture high-season demand.

Check out the high season insights

 

 

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A better way of validating credit cards for non-prepaid reservations

Our latest payment solution removes the need for properties to validate guests’ credit card details themselves, allowing them to omit complying with Strong Customer Authentication (SCA) regulations. Instead, we’ll validate these details ourselves while also handling any additional fees and payouts. Learn more about how this enhanced payment solution works.

Read about this solution

 

 

Get information and support

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What to expect when we sponsor your industry event

There are several commercial benefits to becoming a Premier Connectivity partner. They include having us sponsor your company's industry event. We recently sponsored events held by Guesty and Avantio. Discover highlights from these occasions and how you can become a Premier partner to enjoy this benefit and other perks.

Discover our sponsorship