RA Features Update

Three Rates & Availability features are becoming a default part of our APIs

We’re making three additional Rates & Availability features a default part of our APIs, and by the end of 2020 we’ll permanently enable them for everyone. Using these features can help you minimise R&A errors and reduce your properties’ manual workload.

In order to help you offer the best possible Rates & Availability (R&A) solutions to your properties, three R&A features are becoming a default part of our R&A API and Room and Rate Plan Information API. These features offer extra benefits in addition to the APIs’ essential functionalities. They also allow us to improve the APIs without causing disruption for you.

The three features in the R&A and Room and Rate Plan Information APIs are:

  • Full read of inventory – get a full read of the number of rooms booked and cancelled, policy group, restrictions and price
  • Include extra info in RoomRates call – add useful details to your Room and Rate Plan Information API call responses, including the policy code, booking rules, pricing types and meal plan code
  • Detailed exceptions response – get a detailed response, including the error code, room ID and rate ID, whenever there’s an error in one of your requests

We’re making these features a default part of our APIs

Currently, these additional API features aren’t enabled by default. But we’re now going to enable them for all our Connectivity partners. We’ll do this in stages, one feature at a time, by the end of 2020 – starting with the ‘Full read of inventory’ feature on 26 October 2020. These features offer a number of extra functionalities, and we encourage you to take advantage of them.

What are the benefits for you and your properties?

Using these three additional API features will allow you to give your properties the best Rates & Availability solution you can. This includes:

  • Offering a fuller service – providing properties with more essential functions means you can help reduce their manual workload while spending less time handling R&A-related queries
  • Reducing errors – access to more detailed information minimises your properties’ risk of R&A errors and associated revenue loss

What you need to do

Together with your product development and support teams, we encourage you to consider the impact of having these features enabled, and any significant issues that might cause for your system. You should do this even if you don’t take advantage of the extra functionalities they offer. But you don’t need to take any action if you’re already using these features, or if you don’t plan to use the endpoints linked to them.

If you expect a feature to cause issues for your system, please contact us or speak to your Partner Business Manager at least two working days before we’re planning to enable it.

If you experience any problems with the features after we enable them, you can disable them on the ‘Feature Management’ page of the Connectivity Partner Portal until the end of December 2020. If everything goes well, at that time we’ll permanently enable all three features and remove them from the ‘Feature Management’ page.

Find out more about the features

What do you think of this page?

  • Between now and the end of 2020, we’re making three additional R&A features a default part of our APIs
  • They can help reduce errors and workload – but if they cause issues you can switch them off again
  • If all goes well, at the end of 2020 we’ll permanently enable them and remove the option to switch them off

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