Mobile Rates

Payments Clarity Package: Create a frictionless payment experience for your properties

Find out how our integrated solution helps connected properties know what, when and how much to charge – and reduces virtual credit card authorisation failures by up to 39%.

Given recent regulatory changes, we feel it’s important to adapt quickly and make sure your properties have the right tools to handle payments and create great guest experiences. 

Last month, we shared improvements we’ve made to payments, and now we’re happy to launch the Payments Clarity Package – a solution that helps your properties know what to charge, when to charge and how much to charge.

Our latest release: Payments Clarity Package

Designed to bridge the information gap between the Booking.com extranet and connectivity platforms, our integrated solution is made up of the Price Clarity feature (the ‘include_price_details’ item that shows the price breakdown) and three virtual credit card (VCC) tags:

  • Price Clarity ‘include_price_details’ feature (What to charge). Whether your properties handle VCCs or not, this feature can display a detailed price breakdown of all charges, such as taxes and extra fees (cleaning, resort fees, service charges, etc.). Properties that do handle VCCs also see which extra charges are excluded from the VCC.
  • VCC Activation Date tag (When to charge). This tag shows the VCC activation date, so your properties know when they can start charging the VCC.
  • VCC Current Balance tag (How much to charge). This tag displays the available balance on the VCC, so your properties know the exact amount they need to charge.
  • VCC Expiry Date tag (When the VCC expires). This tag shows the VCC expiration date, so your properties can avoid charging an expired card. A VCC is activated 14 days before check-in (or whenever the non-refundable amount is more than 90% of the total amount) and expires six months after check-out, or whenever the whole amount has been charged.

Proven to work 

Among early adopters of the VCC Current Balance tag, we saw a 39% reduction in card authorisation failures. We believe this tag, along with the Price Clarity feature and other VCC tags, can bring great value to your properties, too.

Want to learn more about our payments solutions?

Read our Online Payments handbook

View the implementation documentation

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Topics
Takeaway
  • Bridge the information gap between the Booking.com extranet and connectivity platforms
  • Help connected properties know what, when and how much to charge
  • Reduce virtual credit card authorisation failures by up to 39%

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