Become a pro user of our help centre and get the answers you need
Our satisfaction survey showed 88% of you are satisfied with the support we offer. We're proud of this achievement but we're always looking for more ways to improve. So here are some tips on how you can use our knowledge base to your advantage.
Help Centre Forms
Did you know you can always easily contact us? By filling out a form in our help centre, we’ll get all the information we need to provide you with fast and effective assistance. You can fill in a form by clicking the ‘Submit a request’ button in our Connectivity Partner Help Centre.
We will be adding more forms tailored to your needs soon.
Help Centre Accounts
Another helpful tool in our help centre is the ability to create an account and log in. By doing this, you’ll have access to all your past conversations with us (on the email address you use for the login). This will include tickets via forms, emails and chats. You’ll be able to follow the progress of your request and look back at past questions and resolutions.
Start using forms and create a login account on the help centre.
- Our help centre login makes tracking the progress of your requests easier
- You’ll be able to see your past requests for learning and follow up opportunities
- Through using the information you provide us, we’ll be able to solve your requests faster